Privacy Policy
Last updated: January 2026
Introduction
J&M Gardening (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
When you use our contact form, we may collect the following information:
- Your name
- Phone number
- Email address
- Postcode
- Details of the service you are enquiring about
- Any photographs you choose to upload
We may also automatically collect technical data such as your IP address, browser type, and pages visited. This information is used solely for security purposes (e.g. preventing spam) and to improve our website.
How We Use Your Information
We use the personal information you provide to:
- Respond to your enquiry and provide a quote
- Communicate with you about our services
- Arrange and carry out work you have requested
- Improve our website and customer experience
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. Contact form submissions are transmitted over encrypted connections (HTTPS) and stored in a secure database. We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses essential cookies that are necessary for the site to function properly. These cookies do not collect personal information for marketing purposes. We do not use third-party tracking or advertising cookies.
Third-Party Services
Our website may contain links to external sites (such as WhatsApp and Google Reviews). We are not responsible for the privacy practices of those third-party services. We encourage you to read their respective privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch via our contact form or call us on 07768 761 214.